Bouncy House Atlanta Frequently Asked Questions
Here we have compiled a list of the questions most often asked by our bouncy house rentals Atlanta. If you do not find your answers here however, please feel free to drop us an email and we would be happy to help you in any way we can.
You can make your reservation for our inflatables online or by calling us at 404-346-4151 9 am to 7pm 7 days a week, email us at email@example.com or request an estimate to inquire about availability. If you are interested in any of the additional services that we offer please call or email us at the information listed above.
You will need to add at least 2 feet around the perimeter, so approximately 17′ x 17′ for a15′ x 15′
moonwalk / bouncer. If you’re not sure what size your yard is, you can measure it or “walk it off” heel to toe in a man’s shoe (it’ll be about 1 foot per step) to approximate. If you can imagine two parked cars side by side in your set up area, most likely we can fit the unit in that area. Don’t forget your vertical clearance! You’ll need an area free of low wires and branches, about 16-17 feet high.
A standard walk through gate is fine. We bring the unit rolled up and wheel it in on a standard hand truck (dolly). We will need a clearance of at least three feet wide.
The amount of children that can fit in a moonwalk / bouncer will vary depending on the inflatable unit requested. Most of our jumps accommodate anywhere from 8 to 10 children under twelve years of age. The older and larger the occupants are, the greater the risk of overcrowding and injury. We recommend no more than 4 to 6 teenagers and less than 5 adults per unit.
Yes, they are designed from the ground up with safety in mind. In addition, we review all safety rules with you prior to use. While no one can guarantee safety, we do everything we can to promote safe use of our products to ensure your day is filled with fun.
All moonwalk / bouncers are equipped with stepping platforms for easy access into the unit. PLEASE supervise your guests, particularly young children, to insure their safety and good time. No food items, no shoes and no sharp or pointed items should be allowed in any unit. Use common sense; do not deflate the unit while children are still inside jumping. In case of any malfunction, exit the unit immediately and call us for advice or technical assistance.
Pricing is subject to change at any time. We try to keep our prices as reasonable as possible. For current pricing, check out our list of inflatable products page.
Yes. All of Have a Ball Party Rental Equipment is thoroughly cleaned between each use. In addition to cleaning, we also safety check and troubleshoot all equipment before it goes out to each client. This way, you are always guaranteed a unit that is safe, clean and in good working order.
We do not operate our inflatable units in high winds or rain. If recent weather has caused the bounce area to become muddy, you will need to locate an alternate location. Safety is our first concern. If your event may be cancelled due to weather, you will be called 2 hours in advance.
You may cancel at this time and receive a refund of your deposit. If there is a chance of rain and you decide to move forward with the rental and it rains, you will not receive a refund of your deposit and/or your rental. Please see our Refund Policy for more information.
We currently serve the Atlanta Metro Area; however, delivery charges may apply if you are not located within our 15 mile radius. Please contact us for more information about our delivery practices for your area.
Yes we do! The Atlanta Metro area offers many beautiful parks for parties and special occasions. You will need to verify in advance though, whether the parks have any limitations on inflatables and make sure power is available and is within 75′ of your proposed location.
No problem; however, we are not responsible for power. We can also provide a small power generator to run the blower for your moonwalk. (There will be an additional charge for this rental. Give us a call for details.)
Yes. A slight slope is not a problem. If the slope is more than a little, we may not be able to set up in that location. Your installer may request an alternate location so please have one in mind. The safety of the children is the most important consideration when selecting a setup area.
Yes. We will bring a 50 or 100 foot extension cord with us, so you’ll need an outlet near the set up area. The blower runs continuously and uses approximately $0.14 of electricity per hour. Your blow dryer uses more than that!
Rental periods vary. The typical range of rental time is 4or 5 hours to all day (7 or 8 hours).
You decide on the specific time you want the bouncer set up by and we’ll have the equipment set up between 30 minutes and 2 hours before that start time. Also, you do not pay for our set up time, all rental periods are jumping time only! Pick up is based on the number of hours you rent for. If you have special requirements for an exact setup or pick up time, (for example, your event is in a location that you have rented for a specific amount of time) let us know.
This will vary depending on the concession equipment rented. Please ask us for details.
Our office is open from 9am to 7pm weekdays.
Our customer support lines are open continually on the weekends. If you happen to get voicemail at any time, please leave your name and number and we will get back to you as soon as possible. Our curfews for picking up are generally 7 pm.
We suggest 3-5 weeks before your scheduled party date. However, we generally have inventory available for last minute bookings, if you are not too picky about style preference. All units are booked on a first come first served basis.
We can set up on lawn, dirt, concrete, or asphalt. Under no circumstances can we set up where we think the inflatable will be a safety risk to a child or our equipment.